VOYAGER · MARKETING

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Vector · 007 · The Operating Audit

Read your own operation. Then decide.

A paid diagnostic, not a sales call. Four diagnostics on your operation, delivered as a 15–30 page report plus a 60-minute walkthrough. You keep the report and the plan — whether or not you hire us.

Four diagnostics Senior operators only No account managers
Price · published Fixed scope
$2,500
Credited toward month one

Not a free audit. That is the point — a free audit’s job is to produce a proposal. This one’s job is to produce a decision you can act on without us.

What it is Paid diagnostic
What you keep Report + plan
Contract after Month-to-month, or none
What you get · manifest

Seven line items. All of them yours.

Every item ships whether or not a retainer follows. Nothing here is contingent on signing.
ItemDeliverableFormatWhat it answers
DL·01
Site DNA read

How the site is actually built — performance, structure, tech debt, and the places it quietly leaks visitors, speed, and trust.

Report section Where the build leaks
DL·02
SEO / AEO snapshot

Where you rank, where you are invisible, and where AI answer engines skip you entirely — as a prioritized map of terms and pages.

Ranked map Which terms move pipeline
DL·03
Brand-voice analysis

What your language is doing to conversion — where it builds trust and where it hedges — with concrete rewrites on the pages that carry the most weight.

Rewrites What the copy costs you
DL·04
Accessibility & compliance scan

WCAG gaps and missing basics, ranked by severity, with the quick wins called out and the exposure stated plainly.

Severity list What exposes you
DL·05
Prioritized fix plan

All four diagnostics reconciled into one ordered plan: what to fix first, what to leave alone, and what is not worth doing at all.

Ordered plan What to do Monday
DL·06
Operator walkthrough

A working hour with the operators who ran the diagnostics — not a handoff to a rep. Bring the questions the report did not answer.

Live · 60 min Anything still unclear
DL·07
The file itself

The written report, dated and yours. Hand it to your team, your developer, or the next agency. No lock-in, no clawback.

PDF · 15–30pp Yours, retainer or not
Side by side

A typical agency audit, compared.

Our column is checkable — every line of it is published on this site.
The usual free audit The Operating Audit · $2,500
PriceFree, if you sit through the pitch$2,500, published on this page
What it isA sales call with slidesA paid diagnostic
ScopeOne channel — usually the one they sellFour diagnostics: build, search, voice, risk
Who runs itA junior analyst, or a template scanThe senior operators who would run the work
OutputA deck, walked through once15–30pp report + prioritized plan + 60-min call
Who keeps itTheirs until you signYours, signed or not
RecommendationEverything they happen to sellRanked, including what to leave alone
Next stepAnnual retainer proposalMonth-to-month, or nothing
If you retainFee was priced into the retainer anyway$2,500 credited toward month one
Objections · answered in the open

The questions people actually ask about the fee.

Nothing collapsed. An objection you have to click to read is an objection you are hiding.
Q·01

Why pay for an audit when everyone else gives one away?

Because a free audit is a sales asset, and it behaves like one. Paying for it changes what it is allowed to say — including that you should fix three things yourself and call us in a year.

Q·02

$2,500 is a lot for a report.

It buys four diagnostics run by senior operators, not a template scan with your logo on it. Move to a retainer and the fee is credited toward month one. Don’t, and you keep a plan you can hand to anyone.

Q·03

What if I don’t hire you afterward?

You keep the report and the plan. No lock-in, no clawback, no follow-up sequence. We would rather be the firm that handed you the map.

Q·04

Is this a pitch with a price tag on it?

The report is written, dated, and prioritized before any proposal exists. If the honest read is that you don’t need us, that is what it says — in writing, in your copy of the file.

Q·05

What do you need from me?

Read access to your analytics and Search Console, five short intake answers at booking, and one hour for the walkthrough. Nothing else, and no homework.

Q·06

How long until I have it?

You get a dated turnaround in writing on your booking confirmation — a commitment for your engagement, not a range on a web page.

Q·07

Can I see retainer pricing before I commit to this?

It is published. Nothing about the money arrives after a discovery call, and nothing about it depends on how the audit goes.

Not ready yet Score your operation yourself first — twelve questions, four minutes, no call attached.
Take the scorecard →
Book it

Three steps, one hour of your time.

Step 01
Send the request

Tell us how to reach you. We come back with times from the operators’ own calendars, not a pool.

Step 02
Five short answers

Enough to walk in knowing your operation. A sentence or two per field is plenty.

Step 03
Report + walkthrough

The written report lands first, then the 60 minutes to work through it.

The $2,500 fee is credited toward your first month if you move to a retainer. Senior operators only — no account managers, no juniors, no handoff.
$2,500 Fixed
Credited toward month one
Request your Operating Audit → Rather talk first? Say so in the form — a discovery call is fine.